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East Surrey CCG seeks views on evening and weekend access to GP services

In order to shape a shared vision for the future of local healthcare, NHS ESCCG must listen to, understand and act on what really matters to patients and people in our communities. This is essential in order to ensure the best use of public funds, to deliver services that respond to patients’ needs and offer the best possible patient experience.

ESCCG is therefore seeking the views and experiences of our local community, patients and carers, and especially of those less able to speak for themselves. These views and feedback on patient experience will help to inform and shape future plans.

Patient and public views are sought on the proposals for accessing evening and weekend GP Practice services.

There is a national and local shortage of GPs and other clinicians who work in general practice. This means that the additional services may be provided at a venue other than your own surgery and that you may not see your own GP or even a GP from your usual practice. Should that GP need to access your medical records, your consent will be sought when you book the appointment.

National funding is available from 2018 to improve access to GP services. This piece of work is known as ‘delivering improved access to GP services’.

As a local CCG we are currently considering what improved access in your area might look like, so that it meets the needs of our population and is realistically deliverable within the budget we have been allocated.

The CCG would like to find out more about your views on improving access to GP services in the evenings and at weekends.

By completing the survey you have the opportunity to tell us:

  • How likely you are to use appointments in the evenings and at weekends.
  • The kind of services you might want to use in the evenings and at weekends.
  • Where you would be willing to travel to access appointments in the evenings and at weekends

Please click on the following link to complete the survey, which will take around 5 minutes and is anonymous. http://www.smartsurvey.co.uk/s/8U7U8/

If you have any queries regarding this survey please contact the Primary Care Team at NHS East Surrey CCG on 01883 772812 or send an email to: rhianna.hills@nhs.net

The closing date for this survey is Friday 17th November.