Voluntary sector services

This area contains information on local voluntary sector organisations.

Links to all our listed voluntary organisation's websites, where they have one, can be found in the 'Website Links' below.

Voluntary sector organisation?

Contact Dr David Hill at davidhill1@nhs.net . This e-mail address is being protected from spambots. You need JavaScript enabled to view it to get included on this website or for further information. Please provide a brief description of your services and contact details.​

Citizens Advice Bureau

​​(covering the southern area of Tandridge District)

1st Floor, Surrey County Council Library. 14 Gresham Road, Oxted, RH8 0BQ

The advisers at Oxted CAB will help you with problems that you face. We do not tell you what to do or judge you. We can help by giving you information on your rights and ways to enforce them, and on your responsibilities.

As we see thousands of clients a year we have experience of many of the types of problems people face. We can help complete forms or write a letter. We can negotiate on your behalf with other people and organisations

Contacts

Deputy Manager: Julie Simpson

Tel 01883 715525

oxted.cab@dial.pipex.com This e-mail address is being protected from spambots. You need JavaScript enabled to view it

www.citizensadvice.org.uk/oxtedcab 

Family Line 

​(covering the whole of Surrey)

Familyline, PO Box 402, Leatherhead, KT22 2GH

We help as many callers as possible by listening to their problems, providing valuable emotional support, exploring options with them and enabling them, where possible, to take further action themselves. 

Contacts

Joanna Matthews: Fundraising and Marketing Manager

admin@familyline.org.uk

Tel: 0808 800 5678

help@familyline.org.uk

www.familyline.org.uk

Action for carers

(covers all of Surrey)
Action for Carers
Astolat
Coniers Way
New Inn Lane
Burpham
Guildford
GU4 7HL

Action for Carers' main aim is to raise awareness of carers' needs and concerns throughout the county and to work in partnership with statutory services such as health care and social care teams to promote how best they can serve carers within Surrey

Contacts

Tel: 01483 302748
email: ACS@actionforcarers.org.uk

www.actionforcarers.org.uk

Crossroads Care - Surrey

(covering the boroughs of Reigate, Banstead and Tandridge)

Crossroads Care Surrey
East Surrey Branch
Oxted Community Hall
Church Lane
Oxted
RH8 9NB

Crossroads Care is a charity which promotes, offers, supports and delivers high quality service for carers and people with care needs.

Contacts

Scheme Manager: Marion Hunte
Social Clubs: Helen Harman
Newsletter Editor: Anna Warnock
Chair: John Bartle
01883 714641
email: manager@eastsurreycrossroads.org.uk
http://www.crossroadscaresurrey.org.uk

Dyscover

Carers

Dyscover provides long term support and opportunity for people with aphasia (also known as dysphasia). Over 350,00 people in the UK have aphasia, which  can be caused by  stroke, head injury or other neurological condition. People with aphasia find it difficult to understand and use language, both written and spoken.

Led by Speech and Language Therapists, Dyscover  offers a unique programme of courses and activities for people with aphasia and their families from two centres in Surrey.    

www.dyscover.org.uk

East Surrey Carers Support Association

(covering the East Surrey area)
ESCSA
78a High Street
Bletchingley
Surrey
RH1 4PA

East Surrey Carers Support Association helps and supports unpaid carers looking after a partner, relative, child or friend with an illness or disability. We have support groups and social events, lunches outings etc for carers to meet other carers and have a break. We can help with benefits advice and signposting to social care and other useful organisations. We are happy for carers to ring us direct.

Contacts

Tom Cowan - Carers Support Officer
01883 745057
email: info@escsa.demon.co.uk

www.escsa.org.uk

Welcare


East Surrey Branch
(covering the boroughs of Tandridge, Reigate & Banstead)
Welcare - East Surrey
24 Warwick Road
Redhill
RH1 1BU

Welcare provides services to families with at least one child under seven or a baby on the way. Our services include social work and family support; toy library; stores of children's clothes, food, and toys; parenting and life skills workshops; support groups.

Contacts

Manager: Julie Mitchell
01737 780884
mailto: Redhill.Admin@welcare.org

www.welcare.org​​

Community Counselling Centre

East Surrey Branch
(covering the boroughs of Tandridge, Reigate & Banstead)
Welcare - East Surrey
24 Warwick Road
Redhill
RH1 1BU

Welcare provides services to families with at least one child under seven or a baby on the way. Our services include social work and family support; toy library; stores of children's clothes, food, and toys; parenting and life skills workshops; support groups.

Contacts

Manager: Julie Mitchell
01737 780884
mailto: Redhill.Admin@welcare.org

www.welcare.org​​

East Surrey Macmillan Cancer Support Centre

We offer information, advice and support for anyone affected by cancer including family and carers and all our services are provided by volunteers. 

For more information on our services visit our website

http://www.surreyandsussex.nhs.uk/our-services/a-z-of-services/cancer-services/east-surrey-macmillan-cancer-support-centre/ . 

Heads Together

(Covering Mid to East Surrey)
Heads Together Counselling Service
Hillbrook House YMCA
68 Brighton Road
Redhill
RH1 6QT 

Heads Together is a Youth Counselling Service for young people aged 14 to 24 (until 25thbirthday) we are part of Reigate and Redhill YMCA.  We are a charity that has been providing free counselling to young people in mid to East Surrey since 1994.  We have an experienced management and clinical supervision team that support the work of our 30 community counsellors who provide over 100 counselling sessions per week.  We have several outreach centers across the boroughs in Redhill, Reigate, Horley, Oxted and Leatherhead.  All of our counsellors are members of the British Association for Counselling and Psychotherapy (BACP), have enhanced CRB/DBS checks and insurance.  We support young people with a wide range of issues, such as anxiety, low mood, depression, self harm, bullying, bereavement, low self esteem, anger, abuse and relationship issues.

To make a referral or learn more about our service we can be contacted on

T: 01737 378481
W: www.ymcaredhill.com

Redhill Counselling Centre​​

Redhill Counselling Centre
Warwick Road
Redhill
Surrey
RH1 1BU

Redhill Counselling Centre (RCC) is a psychodynamic counselling centre and is an organisational and accredited member of The British Association for Counselling and Psychotherapy (BACP). We adhere to the BACP ethical framework.

All Counsellors are in weekly supervision with a qualifie​d psychotherapist.

Our current opening times are Monday- Friday 6pm-9pm.

Telephone number 01737 772844

Web Site www.redhillcounsellingcentre.org.uk

Reigate & Redhill YMCA

Reigate & Redhill YMCA
Princes Road
Redhill
RH1 5AH

Disability and Mental Health

Our Exercise Referral Scheme offers persons aged 16+ an opportunity to exercise in a safe and effective way, in our accredited fitness centre. We offer sessions and classes specifically for disabled people, those rehabilitating from illness and for those with long term health problems. All our Instructors and trained to a high standard. Referrals can be made through GP Surgeries, any medically qualified person including CPN, Practice Nurses or collect a referral form from the centre.

We offer a range of classes/sessions during the week which includes, Stroke, Cardiac and Pulmonary Rehabilitation, MS, Mental Health Older persons and, Learning disability.  A full timetable and membership costs, including a concessionary rate, are  available on our website; www.ymcaredhil​l.com

We also run a free football session each Tuesday 2.30 – 3.30 for adults in receipt of Mental Health and Wellbeing Services, open to both male and females aged 18 and above.

Tel:01737 779979

Website: www.ymcaredhill.com

Email: rita.wright@ymcaredhill.com

Social Information on Disability

SID
Rentwood
School Lane
Fetcham
Surrey
KT22 9JX

SID offers a free, independent information service answering enquiries on anything to do with living with a disability for disabled people, carers, friends, relatives and professionals who live or work in Surrey. The confidential service is for all age groups and all disabilities.

SID's disability equipment service enables people in Surrey who want to buy or sell disability equipment to be put in touch with one another. This is a free service and does not require access to the internet.

Contacts 

Admin - 01372 372 888

0800 0439395 (9:30am to 12:30pm weekdays)

info@asksid.org.uk

www.asksid.org.uk​​

Us in a bus 

Tudor House
Philanthropic Road
Redhill
Surrey
RH1 4DZ

Us in a Bus are an independent, not-for-profit organisation, specialising in providing high quality, effective, innovative and unique services for people who 'are difficult to reach'.  We work with a wide range of people who have profound learning disabilities and complex needs, all of whom find communication a challenge.  Our main project is delivering weekly, hour-long  Interactive Sessions in people's own home environments in Surrey and surrounding areas.

The aim of our work is to create opportunities for people to fully express themselves.  The therapeutic impact of this can be seen in people's increased confidence and willingness to engage with others.  We use techniques including Intensive Interaction to find 'ways in' with people who are otherwise very isolated.  Through careful observation we learn the significance of people's behaviours, find ways to connect and establish some common ground.  Then we can experiment together, trying out various activities and interactions, exploring movement, sound, touch and playfulness, to encourage people to develop their sociability and communication abilities- and we hope, to enjoy themselves in the process.​

Contacts

Chief Executive: Janet Gurney

Tel: 01737 764774

www.usinabus.org.uk

ESDAS

(covering the Reigate & Banstead, Mole Valley and Tandridge areas)
ESDAS
Suite 3C
Victoria House
Brighton Road
Redhill
RH1 6QZ

East Surrey Domestic Abuse Services is a charitable organisation.  We are NOT the police, or social services, but we can work closely with them when it is appropriate.

We take referrals from​​ individuals and from statutory and voluntary organisations.

Contacts

 

01737 771350

www.esdas.org.uk

Action For Life

Walking for Health Schemes

Action for Life
Merstham Community Facility
44 Portland Drive
Merstham
Surrey
RH1 3HY

Action for Life is the East Surrey Walking for Health initiative.

The aim is to encourage people to take part in FREE guided health walks to improve or maintain a healthier lifestyle.

Contacts

Julie Haslett
01737 645217

www.actionforlife.org.uk

Alzheimer’s Society - Dementia Support

( East Surrey Area )

Alzheimer's Society, Surrey Locality
Meadows Day Hospital
West Park
Horton Lane
Epsom
KT19 8PB

Alzheimer’s Society is the leading charity in the UK supporting people with dementia and their carers.

Our local Dementia Navigators, Valerie and Anita, give support and information to people with dementia, carer’s, family and friends by meeting in their own homes in the community or through one of our many local events, support groups and drop-in surgeries.

Contacts

Karen Tapson
Acting Support Service Manager
Tel: 01372 729988
Email: "

Valerie Page: Tandridge - 01883 383929 / 07850 722815
Based at Langley House, Oxted

Anita Campbell: Redhill/Reigate/Horley - 01883 740010 / 07850 722814
Based at The Byre, Bletchingley

01883 740010 - Reigate & Banstead

01883 383929 - Tandridge

www.alzheimers.org.uk​​

Art Matters

(covering the East Surrey area)

Art Matters
Richmond Fellowship
Parochial Hall
Earlswood Road
Redhill, Surrey
RH1 6HE

Art Matters is a community arts project based in Redhill, Surrey and is part of the community connections service run by the mental health charity Richmond Fellowship (RF).

The studio is a centre of wellbeing, creativity and growth, providing an individual, person centred and supportive environment in which artists are encouraged to explore their creative curiosity and develop skills and confidence.

Contacts

Mark Cremmen (Service Manager) 
01737 766212

TEL: 01737 766212
FAX: 01737 769830
MOB: 07786 191153

http://www.richmondfellowship.org.uk/services/rf-surrey-east-art-matters

East Surrey Safe Haven

​East Surrey Clinical Commissioning Group, in partnership with Surrey County Council, Surrey & Borders Partnership NHS Foundation Trust, Richmond Fellowship and Reigate Stepping Stones, opened a local Safe Haven on 21stMarch 2016 at; 

Wingfield Resource Centre

St Annes Drive
Off Noke Drive
Redhill
RH1 1AU

At the Safe Haven, mental health professionals listen, talk and help people through difficult times.

People experiencing mental health difficulties can feel that they have nowhere to go and no one to turn to. Carers and family members can feel isolated too. The Safe Haven offers a place where people can talk as much or as little as they want or where they can just sit and have a coffee with people who understand what they may be feeling. 

Safe Havens are opening all over Surrey and can be an alternative to Accident and Emergency (A&E) departments. A&E isn't always the best place for people already feeling emotionally distressed; it can be busy and isn't staffed by mental health professionals. This means people's symptoms aren't always addressed in the best way and they may be more likely to be admitted to hospital. 

By listening, we know that, with the right help, people can stay settled at home and be supported through their mental health issues without going reaching crisis point and without having to go to their local A&E. Safe Havens can offer a relaxed environment, where everyone is welcome, and where expert support (including signposting and referrals) is available.  

The Safe Haven is staffed by Surrey and Borders Partnership NHS Foundation Trust (trained MH professionals) and supported by Recovery Workers employed by Richmond Fellowship. 

The service runs every evening between 6 and 11pm, 365 days a year, and mirrors a service that has been running successfully in Aldershot for the last two years. 

The difference with the Safe Haven project is that, more than ever before, we have listened to what is really helpful and important to those in need and have developed the service accordingly.  We have been told that attending somewhere where no appointment is necessary and where carers and family members are welcome is of primary importance. 

Safe Haven - Leaflet Redhill P3.pdf​

ESRA Ltd

Second Floor
Rawlinson House
9 London Road
Redhill
Surrey
RH1 1LY

ESRA Ltd provide specialist employment services to people in Redhill, Reigate and Horley who are experiencing mental ill health. We provide one to one support to help people get back to work and / or to help them stay in work when they are struggling. Our trained, experienced Employment Managers will help individuals achieve their goals in a supportive yet practical and pro-active environment. We take self-referrals or referrals from GP’s, Therapy Providers, Mental Health Workers and other local organisations.

Please call us on 01737 772115, email us ator visit our website at www.esrasurrey.co.uk for more information or to refer.​

Let's Link

PO Box 533
Betchworth
RH4 9FL

Let’s Link is an independent mental wellbeing charity, working to support people who suffer mental distress.

We have developed strong links and partnerships with service users/carers and the statutory, voluntary and private sector in Surrey and beyond. Working with specialists in different areas of community services we empower individuals to ‘build bridges into the mainstream’. Our ‘Wellbeing, Therapy & Smart Living’© programme in East Surrey offers drama, creative writing, complementary therapies, self-awareness/knowledge, food and mood, personal development (Recovery Star) training / workshops; coaching/counselling; bike re-cycling project; practical information/signposting e.g. welfare/housing/employment/ domestic abuse/addictions etc.

Contacts

Director: Megan Aspel
07824 364703

www.letslinkmentalwell​​being.co.uk/

Reigate & Redhill YMCA 

Reigate & Redhill YMCA
Princes Road
Redhill
RH1 5AH

Disability and ​​Mental Health

Our Exercise Referral Scheme offers persons aged 16+ an opportunity to exercise in a safe and effective way, in our accredited fitness centre. We offer sessions and classes specifically for disabled people, those rehabilitating from illness and for those with long term health problems. All our Instructors and trained to a high standard. Referrals can be made through GP Surgeries, any medically qualified person including CPN, Practice Nurses or collect a referral form from the centre.

We offer a range of classes/sessions during the week which includes, Stroke, Cardiac and Pulmonary Rehabilitation, MS, Mental Health Older persons and, Learning disability.  A full timetable and membership costs, including a concessionary rate, are  available on our website; www.ymcar​edhill.com

We also run a free football session each Tuesday 2.30 – 3.30 for adults in receipt of Mental Health and Wellbeing Services, open to both male and females aged 18 and above.

Tel: 01737 779979

Website: www.ymcaredhill.com

Email: ​rita.wright@ymcaredhill.com

Reigate Stepping Stones

(East Surrey Area)

Reigate Stepping Stones Ltd.,
c/o 165 Buckswood Drive,
Gossops Green,
Crawley,
West Sussex. RH11 8JD

Reigate Stepping Stones runs a Social Group on Tuesday and Thursday from 10.30am until 1.30pm for people with a variety of mental health problems that live in the surrounding areas. 

The Social Group is at the South Park Constitutional Club, 28/30 Smith Road, South Park, Reigate, Surrey RH2 8HJ which provides a peaceful and relaxing atmosphere for the members.

Besides socialising, or chilling out, a variety of board games are provided plus Pool and Darts and having fun.   The Social Group also signposts information about other organisations that provides a variety of workshops, Welfare Benefits advice, housing, voluntary work, IT training, work, physical activities, etc.

The members are able to give help, support and encouragement to each other as and when this is needed and by attending the Social Group it helps the members to improve their self- confidence and self-worth which helps them towards their well-being and recovery.   The Social Group also provides the members with the opportunity to use the Star Recovery Plan together with staff who help them to complete this.

Reigate Stepping Stones are in partnership with Richmond Fellowship – Redhill (Lead), together with ESDAS, YMCA and Let’s Link and additionally working with other organisations for the benefit of the members 

Referrals can be made through Community Connections links, GPs, Psychiatrists, Community Psychiatric Nurses, Social Workers, Support Workers, friends or self-referral.

Reigate Stepping Stones Social Group is accessible by public transport; buses 430/435 (Merstham-Redhill Circular route) 

There is space for parking cars.

Contacts 

Reigate Stepping Stones Social Group contact can be made during the opening hours by ringing the mobile No. 07543 889649. 

 Contact David Murphy, Chair, for further information on 07597 781624 or email: rss@reigatesteppingstones.org.uk​​

Travel Matters

Travel Matters
Rawlinson House,
9 London Road,
Redhill,
Surrey
RH1 1LY

Travel Matters is a fully bonded travel agency which also runs work experience and IT training programmes for people recovering from mental health problems as a bridge back to work or further education/the voluntary sector. The programmes are designed to re-build confidence and self-esteem, while developing office-based work skills in a supportive environment. Referrals can be made through GPs, CPNs, Social Workers and other professionals or voluntary organisations focusing on employment support.  It is a not-for-profit Social Enterprise and the only travel agency to be awarded the Social Enterprise Mark.  Any profits from the travel business are reinvested in training.  It has a particular specialism in travel for people with disabilities.

Contacts

Jo Josh - Communications Consultant

TEL: 01737 789997

www.travelmattersuk.com

Briggite Trust

(covering the East and Mid Surrey area)
The Brigitte Trust
316 High Street
Dorking
Surrey
RH4 1QX

The Brigitte Trust offers a free service of emotional support and practical help to patients and their families facing life-threatening illness.

This might include respite for carers, shopping or transport.

Contacts

Vanessa Smith (Promotions Manager) - 01306 880862

01306 881816

www.brigittetrust.org