Have your say

Get Involved

We want to ensure that patients are at the heart of all that we do. There are many ways for you to get involved - from sharing your views of NHS services in a focus group; being part of a project group; or by filling out a survey. New opportunities will arise all the time, so please do check back often.

You don't need to devote a huge amount of time to really influence change in the local NHS and any input you give is greatly valued. 

Principles for Engagement

Section 14Z2 of the Health and Social Care Act (2012) states that Clinical Commissioning Groups must make arrangements to ensure that individuals to whom the services are being or may be provided are involved (whether by being consulted or provided with information or in other ways) in:

a) the planning of the commissioning arrangements by the group,
b) the development and consideration of proposals by the group for changes in the commissioning arrangements where the implementation of the proposals would have an impact on the manner in which the services are delivered to the individuals or the range of health services available to them, and
c) decisions of the group affecting the operation of the commissioning arrangements where the implementation of the decisions would (if made) have such an impact.

How you can get involved

There are plenty of opportunities for you to influence local healthcare services – whether that’s through surveys, attending meetings and workshops, or by directly supporting one of our patient advisory groups during procurements – to make sure patients are at the heart of what we do.

Other ways to get involved

If there’s something you think would improve health in Guildford and Waverley, we’d love to hear it. Send your comments and ideas to:

  • Address: Engagement Team, NHS East Surrey CCG, 8 Station Road East, Oxted RH8 0BT 
  • Email: comms.surreyheartlandsccgs@nhs.net 
  • Phone: 0300 561 0701
  • Text: 07827 663 749

You can subscribe to the Surrey Heartlands Monthly Newsletter which provides health and wellness updates from across Surrey, and gives information on all of the opportunities for public involvement on local health services.

Sign up via the Surrey Heartlands website.

Need information in an alternative format?

We want to make it as easy as possible for people to get involved in our work and find out more about local health services.

If you need information in an alternative format, such as Easy Read, Large Print, Braille, Audio or an alternative language, please let us know by contacting 01883 772 800.