Citizen’s Panel

NHS Guildford and Waverley CCG is part of Surrey Heartlands Health and Care Partnership, where health and care organisations are working together – with staff, patients, their carers, families and members of the public – to transform local services and support people to live healthier lives.

The Surrey Heartlands research team have set up a Citizen’s Panel, a sample of people who live in Surrey and are able to participate in regular research projects. There are two panels which includes:

  • A panel that covers the population of the Surrey Heartlands area and is for use by the Surrey Heartlands Health and Care Partnership
  • Another panel which covers the whole county and is for the use of the County Council.

Both panels are statistically representative of ‘invited’ residents and are more robust than surveys and consultations that are open to anyone to complete. The panels provide each organisation with its own accurate and responsive tool with which to seek feedback from residents on topics of their choice. Additionally, both panels can be used to quickly recruit participants for focus group or in-depth interviews.

The panel allows the partnership to carry out targeted engagement with residents to help understand the needs of people in more depth which in turn supports organisations to recognise what health inequalities exist and look at ways of tackling these.

For more information about the panel have a look at the Surrey Heartlands website, or contact michelle.gray14@nhs.net (Surrey Heartlands) or tim.vamplew@surreycc.gov.uk (Surrey County Council).