How we engage in commissioning

Engagement Cycle.PNG

Commissioning is all about planning and improving, consideration of impact and recognision of need.

Involving the public helps us to understand people’s needs, and to prioritise those people who experience the poorest health outcomes – enabling us to improve access and reduce health inequalities.

Our staff use an engagement toolkit and plan template designed to help CCG commissioners fulfil their statutory duties and involve patients and the public effectively and systematically. Our staff also use an Equality Impact Assessment to enable us to consider all the information about a service, policy or strategy from an equalities perspective and then action plan to get the best outcomes for service users.

We also have Engagement Champions, internal staff who are advocates for Engagement within the commissioning teams. Further information about Engagement Champions can be found here.  

Read our Communications and Engagement Strategy and Patient and Public Engagement Checklist for further information.

Why not watch The King's Fund whistle-stop tour of the NHS, including how organisations like Clinical Commissioning Groups work and fit together, for more information?

Where do we want to get to? 

Our aspirations continue to be to:

  • recognise that patient and public involvement is good for patients, good for services and the right way to do business;
  • have patients as partners;
  • put patients at the heart of all the CCG does;
  • keep the public informed with clear and consistent messages;
  • acknowledge the need for a systematic approach that is clear, coordinated, accessible and which is embedded across the organisation.