Emotional wellbeing, Learning Disability support and mental health

Positive mental health is a foundation of individual and community well-being. The communities in which we live, the local economy and the environment all impact on an individual's mental health. We want to promote good mental health for the wider population, early intervention to support people with emerging mental health needs and effective treatment and support services for people with enduring mental health problems.

Read more about our work and priorities in emotional wellbeing and mental health in Surrey.

For diagnosis and medical support please see your GP in the first instance.

The Alzheimer’s Society runs a variety of services and programmes across Surrey for people living with dementia and their carers – to find out more about your local service and get an appointment with a dementia navigator who can help you to navigate the resources available please phone 01932 855 582 or contact via email on surrey@alzheimers.org.uk to link to a dementia adviser

If you need to speak to someone now…you can call Childline any time 0800 1111 or Papyrus 0800 068 4141 (Mon-Fri: 10am-10pm, Sat, Sun and Bank Holidays: 2pm-10pm) or get a GP appointment. Surrey children’s and adolescent mental health service also offers out of hours support and assessment through the Extended Hope Service, which operates between the hours of 5-11pm, 7 days a week and can be accessed on 01483 517898.

If you need to contact someone now…Kooth are an online resource you can access 365 days a year - Monday to Friday from 12pm–10pm and Saturday and Sunday from 6pm until 10pm. You can also join live discussion forums on Monday, Wednesday and Friday at 7:30-9pm https://www.kooth.com/

If you need to see someone ….You can visit the Children’s and Young Person’s Haven in Redhill – this is now open Wednesdays 4 – 8.30pm, Fridays 4 – 8.30pm, Sundays 12 – 6pm. There are other CYP Havens across Surrey, at least one is open every day of the week and you don’t need to book, just drop in. The Redhill address is: The Annex, The Redhill Centre, 132-138 Station Road, Redhill, Surrey, RH1 1ET.

If you can speak to someone in the next week….Your GP, School Counsellor, professionals at children’s centres and youth centres will be able to support you and can provide a referral into the children’s mental health services to help you to access the support you need.

Parents and care-givers can also speak to someone at the child’s school, one of the youth centres or children’s centres, your GP or drop into a CYP Haven.

Community Connections advisors work with individuals on a one-to-one basis providing information, advice and guidance and informal short term support as required. If you want to find activities that will help improve your mental health, receive further support or advice – then this service can help.

You can self-refer by emailing or phoning the service at the contact details below:


i-access works in partnership with Catalyst to provide support services for people who want help with their problematic drug use or are highly dependent on alcohol and want to stop drinking.

You can self-refer by phoning: 0300 222 5932

Or fill in a referral form https://www.surreydrugandalcohol.com/iAccessGetting-help

The First Steps advice and support guide is for anyone aged 18 years or above who is looking to take the first steps to improve mental well-being for themselves, their friends or family members.There is also a chapter with some information for young people.

It provides:

  • A range of advice, information and self-help techniques that we all can use to help support our emotional well-being
  • Brief information on common emotional and mental health issues
  • Details of local and national organisations that provide support

Find it here:


  • Phone the SABP mental health crisis helpline on 0800 915 4644 (open 24 hours, 7 days a week)

  • Visit your nearest Safe Haven in Redhill – a drop in centre with mental health professionals on hand to help – open between 6pm – 11pm every night (Wingfield Resource Centre, St Annes Drive, Off Noke Drive, Redhill RH1 1AU.)

  • ​​Phone the Samaritans on 08457 909090 (www.samaritans.org)​ for support, advice and someone to listen

  • Your GP or local A&E department

  • NHS 111​ (www.nhs.uk​​) can also help direct you to where to go to seek support and is open 24 hours, 7 days a week

IAPT Services are our psychological therapy services that offer bespoke support for people experiencing depression, anxiety, panic attacks, OCD, post trauma and phobias or living with a long-term health condition.

There are five different providers in East Surrey that you can choose from, and you can self-refer or talk to your GP – you may wish to look further at their websites for the services they offer. If you are unsure what help you need, each provider will usually offer an initial assessment to understand what treatment will best suit you moving forward or speak to your GP in the first instance.

Check out our IAPT leaflet here.

DHC Talking Therapies 

Locations: Holmhurst Medical Centre (Redhill/Merstham) • Smallfield Surgery • Merstham • Woodhatch Centre Reigate

Tel: 01483 906 392                                                                 


Ieso digital Health

Telephone and online service:  One-to-one cognitive behavioural therapy in real time using typed conversation over secure internet connection

Tel: 0800 0745560                       Text MORE to 66777             www.iesohealth.com/surrey

Think Action

Locations: Reigate • Redhill • Oxted • Caterham

Tel: 01737 225 370         Text TALK to 82085         www.thinkaction.org.uk 

Mind Matters

Locations: Redhill • Oxted • Caterham • Reigate • Dorking • Epsom

Tel: 0300 330 5450                        www.mindmattersnhs.co.uk

Centre for Psychology

Locations: Redhill • Reigate • Caterham and across Surrey

Tel: 01737 306020                                                                  

Email: eastsurrey@centreforpsychology.co.uk

SABP provide a health team of specialist learning disability nurses, commissioned by the CCGs, to provide support to GP practices and hospitals across Surrey, North East Hants & Farnham, with their patients with learning disabilities. This support also extends to supporting individuals with learning disabilities along with their families and supporters. This could include any issues they might have with their GP practice, access, understanding their appointments better and other areas. They are also able to provide signposting to other health services for individuals, should you require assistance in this area. To connect to the team, please visit your GP who can provide further information.