NHS services are there for you when you need them. But many people are using some services, such as A&E and their GP, with problems that could be treated elsewhere. This makes these services very busy and means you and others may have to wait longer to be treated.
You can #HelpMyNHS to give the best care by making sure you and your loved ones get the right care, at the right time, in the right place. This website helps you do this by highlighting where you can get medical treatment that is right for you. It includes details on the alternative services to A&E and GPs, along with tips on using of GP appointments properly, taking steps to help prevent getting ill and self-manage minor illnesses, as well as other services, such as pharmacists. It is tailored to include listings on specific services available to you across Sussex and East Surrey.
Finding your local health services
NHS 111
NHS 111 offers health advice and reassurance 24 hours a day, 365 days a year. Simply dial 111.
Find a GP
To find a local GP to register with you can visit the NHS Choices website or contact NHS 111 (dial 111).
Urgent care for when it's #NotAnEmergency
| Evening and weekend GP service | Caterham Dene Community Hospital, Church Road, Caterham, CR3 5RA
The Hawthorns Surgery, 1 Oxford Road, Redhill, Surrey, RH1 1DT
| GP Practices in East Surrey offer additional routine and urgent GP appointments in the evenings and at the weekend for registered patients.
Appointments can be booked by calling your registered GP Practice in the normal way, during normal opening hours. For urgent appointments outside of normal working hours, you can call NHS 111.
Read more about the service >> |
| Caterham Dene Minor Injuries Unit (MIU) | Caterham Dene Community Hospital
Church Road
Caterham CR3 5RA tel. 01883 837512 | 8am-8pm, 365 days a year
For people aged 18 years and over
|
| Crawley Urgent Treatment Centre (UTC) | Crawley Hospital West Green Drive Crawley
RH11 7DH
tel. 01293 600300 ext 4141 | Open 24 Hours |
| Horsham Minor Injuries Unit | Horsham Hospital Hurst Road Horsham
RH12 2DR
tel. 01403 227000 Ext 7202 | 9am – 5pm Monday to Friday |
| Emergency Dental Line | tel. 0845 2712040 | |
| Croydon Urgent Care Centre | Croydon University Hospital
London Road
CR7 7YE
tel. 020 8401 3013 | Open 24 hours |
| East Grinstead, Queen Victoria Hospital Minor Injuries Unit (MIU)
| Holtye Road
East Grinstead
RH19 3DZ
tel. 01342 414000
| 8am-8pm daily
|
A & E
The Emergency Department is located at East Surrey Hospital. It should only be used if you are seriously ill or it is an emergency.
Frequently asked questions about coming to A&E
If the treatment is the same everywhere, does it matter where I go?
Yes, because you will be treated more quickly if you go to the most appropriate place. In A&E, patients with the most urgent and life threatening conditions will always be seen first.
Some services are not provided in A&E. These include repeat prescriptions, emergency dental care, blood tests, travel vaccinations, dressing changes, removal of stitches and ear syringing.
If I get ill at night should I just go straight to A&E?
No, unless it’s an emergency or you are seriously unwell. A&E can be just as busy in the middle of the night so it is worth trying other services, such as your out-of-hours GP or NHS 111 as listed in the table above
When should I bring my child to A&E?
If you think your child is seriously unwell, has had a significant injury or you have been advised by your doctor. Otherwise, you should see your GP for advice and treatment.
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